Last Updated: July 1, 2025 | Effective Date: July 1, 2025
Nuera Links, Inc. ("Nuera Links," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at nueralinks.com or engage our services.
1. Information We Collect
We collect information you voluntarily provide, including:
- Contact information (name, email address, phone number, company name)
- Information submitted through our contact form or service inquiries
- Communications you send us
We automatically collect certain technical information when you visit our website:
- IP address, browser type, and operating system
- Pages visited, time spent, and referring URLs
- Device identifiers and general location data
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Communicate about our services, updates, and company news
- Improve our website and user experience
- Comply with legal obligations and protect our legal rights
- Detect and prevent fraud or unauthorized access
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process personal data under the following legal bases: contract performance (when providing services you've requested), legitimate interests (to improve our services and communicate with prospects), legal compliance, and consent (for marketing communications, which you may withdraw at any time).
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in operating our website and business (under strict confidentiality agreements)
- Professional advisors (attorneys, accountants) under confidentiality obligations
- Law enforcement or regulatory bodies when required by applicable law
- Successor entities in the event of a merger or acquisition
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, contact form submissions are retained for 2 years unless an active client relationship exists.
6. Security
We implement industry-standard technical and organizational security measures to protect your information, including encryption in transit (TLS), access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request that we limit how we use your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
To exercise your rights, contact us at privacy@nueralinks.com. We will respond within 30 days.
8. Cookies
Our website uses essential cookies necessary for site functionality. We do not use advertising or tracking cookies. You may disable cookies in your browser settings; however, this may affect site functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries, requests, or complaints, contact our Privacy Team at:
- Email: privacy@nueralinks.com
- Mail: Nuera Links, Inc., Attn: Privacy Officer, 1250 Technology Drive, Suite 400, San Jose, CA 95110, USA